Lofty's Satisfaction Guarantee is part of our pledge to stand behind the items we sell. If any item you purchase is discovered to be materially different than the way it was described in photos or by our Team, we will refund 100% of your purchase and offer complimentary return shipping. If you are not satisfied with your purchase for any other reason, it can be returned in its original condition for a full refund, less the cost of return shipping. All returns, regardless of the reason, must be requested within 7 days of delivery.
For full details, please see our Terms and Conditions.